If your hard drive is connected and recognized but your files won’t sync to Dropbox, move the Dropbox folder back to. But the app on my pc wont sync unless I restart it (Pausing and unpausing synchronisation. I can see the new file on my phone and on the website. Everytime I upload something from my phone, it gets uploaded just fine to the servers. Wait a few moments and then repeat the same steps to. For some reason the Dropbox app on my pc (Windows 10) suddenly refuses to sync on its own. maybe it is such a easy fix, but I am not seeing it. Troubleshoot your external hard drive If the files you want to sync are on an external hard drive, make sure the external hard drive is connected and. Right-click on the Dropbox icon in the System Tray, click on your profile pic and select Pause syncing option here. And I already tried to select the folder with the right click and leave it online only, but in her Mac, it does not shows that option. More specifically: Selective sync removes whole folders from your hard drive, while retaining them in your Dropbox account, and you can select to sync them back again at any point in time. At first, note that selective sync and Smart Sync are two separate space-saving features. when she is at our building, the files update online into our main dropbox normally, but if she is not here (most of the time) the files do not update in that specific folder. Hi missingcow, thanks for reaching out to us about this. I am having one problem with the latest one that I invited to share this folder. I have a MacBook Pro and a Surface Pro 6, and neither of them gave me any problem when I installed Dropbox back then. This is the first time I am completely stumped. The workaround for this, is what youre already doing (right click> Smart sync> local). Made sure Dropbox was one of the allowed apps. Hey simonellery, thanks for posting and happy Monday Sometimes, when a file is very large and your internet connection isnt that good at the moment, the file wont be instantly downloaded with a double-click. Then we share one folder with them, so they can update their sales information and we keep working on it at the office. Uninstalling OneDrive (which I thought might be conflicting) 5. To clarify: We as a company have a dropbox account. The people that work with sales, we provide them with a macbook and they open a basic account on dropbox. I am not an expert on dropbox ( or anything else computer wise) I usually try to learn as I do stuff, so I think I may have done something wrong, and now, I really do not know how do I fix that. I don't know how to use the account as a Team account, so, the people that share files use their own basic account with dropbox.
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